Shipping policy

MoralGain INC Shipping Policy

Thank you for purchasing our tongue drums, kalimbas, and handpans from MoralGain INC. We are committed to ensuring your order is delivered to you quickly and securely.

1. Order Processing and Shipment After your order is placed, we will process and ship it within 5 business days. Once your order has been shipped, you will receive an email containing a tracking number and a link to monitor your shipment's progress.

2. Estimated Delivery Time Depending on your location, the total delivery time for your items is approximately 8 to 15 business days. Please note that this is an estimate, and actual delivery times may vary due to the carrier, customs, or other unforeseen circumstances.

3. Shipping Fees To simplify your shopping experience, the prices displayed for most items on our website include shipping costs. However, please be aware that for certain remote areas, a small shipping surcharge may apply. This surcharge, if applicable, will be automatically calculated and shown at checkout.

4. Tracking Your Order You can track your package at any time using the tracking number we provide on the carrier's official website. If you do not receive tracking information within a reasonable time after shipment, please contact us.

5. International Shipping For international orders, you may be responsible for any customs duties, VAT, or other import fees imposed by the destination country. MoralGain INC is not responsible for these charges, and we advise you to check your local regulations before making a purchase.